MRSS

Mobile Response &
Stabilization Services
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What is MRSS

Brochure FAQ

MRSS stands for Mobile Response and Stabilization Services. Families with youth and young adults up to age 22 who are experiencing difficulties or distress can receive assistance within 60 minutes after contacting MRSS. You may also receive up to 45 days of intensive, in-home services and linkage to on-going supports.

Services provided by the MRSS team may include: safety assessments, de-escalation, peer support, and skill building, among others.
Access to MRSS is available 24 hours per day, seven day a week. You make the call, together we respond.

To start services, call your county’s hotline (available 24/7)

Butler County: Text or call (844) 427-4747 Clermont County: (513) 528-SAVE (7283) Preble County: (866) 532-3097 Warren and Clinton Counties: (877) 695-6333

What is a crisis?

MRSS services are for any family defined crisis. A few examples of common issues that MRSS staff can help with include:

escalating emotional or behavioral issues
mental health issues
addiction and substance abuse
physical and emotional trauma
school truancy
running away from home
parent/child or caregiver/child conflict
suicidal ideation

Who can reach out?

Any family in Preble, Butler, Warren, Clinton, and Clermont Counties can access MRSS service at no cost, regardless of income or situation. Butler Behavioral Health provides services in Preble, Warren, Clinton and Butler Counties. MRSS services are provided by Child Focus Inc. in Clermont County.

When to call

Any time a youth or family feels they need extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone, including youth, family, neighbor, friend, probation officer, school personnel, counselor, can call MRSS and request services.

How it works

Step 1

The first step is your call. You will talk with a trained staff person about what’s happening, and they will take your contact information. They are available 24 hours a day, seven days a week.

Step 2

An MRSS staff person will reach out and arrange to meet. Within a short time, an MRSS staff person will be in touch with you by phone to make arrangements for responding to where you are. The MRSS Staff will arrive within 60 minutes or when convenient for your family.

Step 3

Upon arrival, the MRSS therapist will work with you and your family to help resolve the situation that led to the call. This may include a safety assessment and de-escalation strategies using family systems interventions. The therapist will stay as long as needed until everyone feels calm.

Step 4

Once the situation is calm, the therapist will offer up to 45 days of intensive support which could include home-based psychotherapy, skill building, peer support and referral to on-going community services and resources to help keep your family on the path to success.

93% of families agreed that they would recommend MRSS to others
93% of families said that MRSS taught them new skills that will help them be successful in the future
98% of families said that they met the goals they identified at the beginning of their involvement with MRSS
“My family learned how to use better communication skills and to avoid yelling and fighting when discussing things.”
“I see changes and we are moving ahead more together than before.”
“MRSS did a great job with helping our family through a hard time.”